<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; letter-spacing: 0.48px; margin-top: 0px; font-size: 16px; font-weight: 400; color: rgb(28, 27, 27); font-family: nimbus-sans, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">From time to time, we may offer qualified consumers &#x201C;discount codes&#x201D;, &#x201C;promotional codes&#x201D;, &#x201C;promo codes&#x201D;, or &#x201C;offer codes&#x201D; through a variety of promotional activities and communications (collectively referred to herein as &#x201C;offer codes&#x201D;) that are redeemable towards a purchase on the Site, subject to certain exclusions or any other restrictions as may be determined and communicated by us. Only valid offer codes provided or promoted by AKT will be honoured at checkout. Codes supplied or promoted by third-parties unauthorised by us (including any unauthorised third party websites) will not be considered valid. Each offer code provided by us is non-transferable and valid for single use on an item (or items) of merchandise as determined by us. Offer codes may not be combined and customers are limited to the use of a single offer code per order. For online purchases, the code must be entered in the &#x2018;offer code&#x2019; field prior to checkout. We are not responsible for lost, stolen or corrupted codes or any unauthorised use of codes. Offer codes cannot be redeemed for cash or any cash equivalent; no substitutions or credits allowed. Offer codes are not valid on subscriptions, already discounted bundles (e.g THE ENSEMBLE) or gift card purchases, unless stated otherwise. The value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Expiry dates may apply to each offer code. Offer codes are void if copied, transferred, sold, exchanged or expired, and where prohibited. Requests not complying with all offer code requirements will not be honoured. From time to time, we may also engage spokespeople, influencers, bloggers, or other individuals or entities who have been compensated or incentivised to speak on behalf of the brand. When you receive an offer code via a third-party source, such as a television or radio show host, please note that such individuals may have been compensated by us for their statements.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; letter-spacing: 0.48px; margin-top: 0px; font-size: 16px; font-weight: 400; color: rgb(28, 27, 27); font-family: nimbus-sans, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">PLEASE NOTE: Additional discount codes on already discounted subscription products will only last for the first (or next) order. Subsequent subscription charges will automatically return to the original price.&#xA0;&#xA0;<style type="text/css" id="isPasted">
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'}
</style>10% Welcome Discount&#xA0;&#x2014; A little welcome gift when you join the cast. Sign up via the website footer.Valid on your first purchase only. Excludes discounted product sets, limited edition items, and The Ensemble. Cannot be combined with other discounts or promotions. Shipping costs excluded. One use per customer.

T&C's

FAQ's

Reviews

AKT (AU)

Discount Codes

How long does shipping take?

How much is shipping?

Where do you ship?

How do I track my order?

Why haven't I received an order/shipping confirmation?

Shipping

Can I change or edit my order?

Changes & Cancellations

What happens if I am not home to receive my order?

My order was marked as delivered, but I haven't received it!

Delivery

Shipping & Delivery

Which payment types do you accept?

Do you offer Buy Now Pay Later?

I am having trouble using my card details at checkout.

Payment

What is your return policy?

Is it possible to exchange a product?

When can I expect my refund from a return?

Returns and Refunds

Why is my discount code is not working?

I forgot to add my discount code

How do I add a discount code to my order?

Referral Program

What is the AKT 30 Day Money Back Guarantee?

What if the product has been used/opened?

How do I use the AKT 30 Day Money Back Guarantee?

Terms & Conditions

AKT 30 Day Money Back Guarantee

How do I unsubscribe from marketing communication?

Wholesale

Are AKT products Vegan?

What are the expiry dates for AKT products?

Are AKT products nut free?

Are AKT products PFAS free?

Does it really work?

What's the difference between Deodorant and Antiperspirant?

Will AKT stop me sweating?

How do I open The Deodorant Balm?

Is it sticky and will it sticky to my hairs?

Does it take time to adjust after I switch deodorant?

Can I take it onboard an aircraft?

How often should I apply AKT and how long does a tube last?

Why does The Deodorant Balm feel grainy?

I have sensitive skin, are your products suitable?

Do we use nano zinc oxide or nanoparticles in our formula?

Why is my deodorant balm leaking oil?

Will The Deodorant Balm stain my clothes?

Why am I sweating more?

Is The Deodorant Balm suitable for breastfeeding or during pregnancy?

The Deodorant Balm

How much do I need to use?

How long should one tube last?

How do I recycle the packaging?

What is the difference between a body wash concentrate and a body wash?

How do I open the tube?

What allergens are in the formula?

Is The Body Wash Concentrate available in all fragrances?

The Body Wash Concentrate

Is The Body Conditioning Balm available in all fragrances?

The Body Conditioning Balm

What makes AKT’s Foaming Body Scrub different from other scrubs?

How often should I use the Foaming Body Scrub?

Will the scrub dry out my skin?

Can I use it on my face?

Can I use the scrub on sensitive skin?

Does it lather like a body wash?

Is the scrub suitable for all skin types?

Can I use it before shaving?

Is the packaging recyclable?

What does it smell like?

Is it vegan and cruelty-free?

Can I use this with other AKT products?

How much should I use per application?

Is The Foaming Body Scrub available in all fragrances?

The Foaming Body Scrub

What is dry body oil and how do you use it?

What is the difference between a body oil and moisturiser?

Is dry oil better than moisturiser?

Do you put dry body oil before or after moisturiser?

How long does dry body oil take to absorb?

Does body oil help with dry skin?

Is the body oil suitable for all skin types?

The Everyday Encore Body Oil

How do I use The Applicator?

Why is The Applicator is leaving marks on my skin?

My Applicator has spots appearing on it, why?

Why has The Applicator changed materials?

Why does The Applicator have a hole in it?

The Applicator

How do I use the Konjac Sponge?

How long should The Konjac Sponge last?

Do I need to clean the sponge?

Can I use the sponge every day?

Does The Konjac Sponge hold bacteria?

How do I recycle The Konjac Sponge?

Are Konjac Sponges sustainable?

Why is the Konjac Sponge black?

The Konjac Sponge

Is aluminum packaging safe?

Is your packaging really Plastic Free and 100% Recyclable?

Packaging

How can I purchase a gift card?

How will I receive my gift card?

Can I send a gift card directly to someone else?

Are there any restrictions on gift card usage?

Do AKT gift cards expire?

Can I check my gift card balance?

What happens if I lose my gift card code?

Can I use my gift card in combination with other forms of payment?

Are gift cards refundable?

Can I use my gift card in multiple transactions?

Can I apply a discount code when buying a gift card?

How do I redeem my gift card at checkout?

Who do I contact if I have issues with my gift card?

Gift Cards

Frequently Asked Questions

How do I skip a subscription order?

How do I cancel my subscription?

How do I add a discount code to my subscription?

How do I change my shipping or billing address on my subscription?

How do I add a one time purchase to my subscription?

How do I swap or edit my subscription product?

If I order The Starter Set, will I receive The Assistant with every order?

How do I change my delivery frequency?

How do I pause my subscription?

Subscription

I'm missing and item from my order!

I received the wrong order!

My order arrived damaged!

I'm unhappy with the product!

What should I do if I think my order is lost or stolen?

Order & Product Support

I want to delete my account.

Technical Support

Discount Codes

Categories

FAQ's

Articles

T&C's